Lastminute Reviews

Lastminute.com offers a variety of travel deals with savings on hotels, flights, holidays, city breaks, and more. Customers can enjoy Flash Sale deals for last-second holidays and special limited-time offers exclusive to Lastminute.com. The site provides options to combine flights and hotels in package deals, which can be secured with a small deposit and paid later, allowing customers to spread the cost. Additionally, there are personalized fares and the flexibility to add insurance, luggage, rental cars, and other optional extras. The flight comparison engine helps customers get the best price on their trip by searching through low-cost flights and traditional providers. The flexible date search feature allows customers to find prices for dates around their chosen departure, helping to determine the best time to book flights. Special offers and deals are regularly updated, providing the latest information and prices for a range of destinations.

Lastminute.com offers a variety of travel-related products and services, with Flight + Hotel packages being a prominent feature. Customers can enjoy special prices and exclusive deals on these packages, making travel more affordable. The platform allows for customizable offers, where travelers can select from thousands of flights and accommodations to tailor their trip. Additionally, there is an option for flexible payments, enabling customers to secure their deal with a small deposit and pay the rest later. Lastminute.com also provides insurance, luggage, rental cars, and more to ensure travelers have everything they need for their journey. For those seeking inspiration, the Getaway magazine on the website offers city guides and travel tips. The app of Lastminute.com further simplifies booking and provides additional savings opportunities. Popular destinations and services include sunseeker, family, and couples holidays, with Egypt's Red Sea Riviera being highlighted for its beautiful beaches and scuba diving opportunities. The website also features flash sales and last-second deals for spontaneous travelers looking for a quick getaway.

Lastminute.com offers flexible payment options that allow customers to book their trip and pay over time with 0% interest. Customers can reserve their trip with a deposit, not exceeding 50% of the total value, and pay the remaining amount later, either in one go or in several payments, depending on the trip's total cost and departure date. The payment methods accepted include major credit cards and other payment types, and customers can also choose to split the cost into two payments or a monthly payment plan for amounts greater than £500. Extra services like rental cars or airport transfers can be included in the payment plan. In case of payment issues, customers are advised to contact Lastminute.com promptly to avoid cancellation of their booking.

Lastminute.com's return policy ensures that customers are entitled to a full refund within 14 days for cancelled package holidays, as legally required. The shipping policy is not applicable as Lastminute.com provides services such as flight bookings, hotel reservations, and holiday packages, rather than physical goods. For services that include transportation, such as package holidays, ABTOT cover provides refunds or repatriation. Customers are advised to check the specific terms and conditions related to their booking for detailed information on the return policy, as it may vary based on the service provider and the nature of the product purchased.

Customer reviews for Lastminute.com are mixed, with an average rating of 3.0. Positive feedback highlights efficient customer service and satisfactory travel experiences, while negative reviews often mention issues with hotel quality, difficulties in contacting customer support, and problems with refunds. Some customers express satisfaction with the booking process and travel arrangements, whereas others describe their experience as frustrating, citing miscommunication and unmet expectations regarding the advertised quality of accommodations and services. The variability in customer experiences suggests that while some find Lastminute.com reliable and helpful, others have faced challenges that impacted their overall perception of the company.

Lastminute.com's top destinations for 2024 include a blend of beach and city locations. Among the beach destinations, Lanzarote, Malta, Madeira, Ibiza, Antalya, Cyprus, Rhodes, Jersey, Barbados, and Maldives are highlighted for their sunshine, sand, and sea. These destinations offer a variety of activities, from sunbathing on pristine beaches to scuba diving in crystal-clear waters. For those interested in cultural experiences, Malta's Neolithic temples and Roman ruins are a draw, while Madeira is known for its rich gastronomy and wine, as well as a variety of watersports. The list suggests a focus on destinations that provide both relaxation and adventure, catering to different holiday preferences.